Terms & Conditions + Payment Policy


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Payments & Cancellations

  • A $350 AUD non-refundable/transferable deposit and administration fee is payable upon application. The deposit is deducted from the total cost of the course. This is non-refundable but is transferrable up to 12 months from the start of the course. We understand that life happens and if you cant attend a YTT within the 12 months for extenuating circumstances, please email our staff at [email protected]
  • If you pay with a Credit Card for the deposit of a Yoga Teacher Training, other courses or any special event, Santosha will charge the remaining balance due to that credit card provided, seven (7) days before the start of the Yoga Teacher Training, other courses or any special event, unless you set up another form of payment. If you desire to pay with an alternate Credit Card, or Bank Transfer, etc., this MUST be done seven (7) days prior to the start of the Yoga Teacher Training, other courses or any special event. Please email: [email protected]
  • If the Payment Plan option available on the website is not appropriate for your budget, please email [email protected] to set up a payment plan that is appropriate for you. We are here to help!
  • Santosha Yoga Institute Pty Ltd cannot hold a place in a Yoga Teacher Training, other courses or any special event without receiving a non-refundable deposit.

Payment Options

  • Credit card via the website
  • Direct deposit (Ensure your name is clearly marked on the deposit description so that Santosha can track this, in some cases you may need to request that your bank place your name on the deposit – it is also your responsibility to email Santosha at [email protected] to inform us what course you would like to join)

Please note that all prices are subject to GST.

Banking Information

If you choose to pay via direct debit rather than via the website PLEASE EMAIL the Santosha team at [email protected] to inform us:

  • Payment Amount
  • Payment method
  • Course the payment is for (eg. RYT-200, Bali, May 2019)

You can pay into the below bank account, using a bank transfer from your account or a site such as Transferwise. 

Account Name: Santosha Yoga Institute 

Commonwealth Bank
Level 2
64 Griffith Street Coolangatta
 QLD 4225

BSB # 064410
Account # 10315149

Swift Code: CTBAAU2S (S as in Sam) 

– Please email us after making payment so we know you are joining us – then we can find this payment in our banking and add you to the course. It is your responsibility to email Santosha at [email protected] to inform us of your payment. 

– You must make sure all bank fees and charges for your transfer are covered in your deposit, including international transfer charges. Check with your bank prior to payment. Thank you for NOT making us have to chase you up for missing funds. 

The Swift Code is the Australian version of the IBAN number. More info on Swift codes/ IBAN: https://www.commbank.com.au/support/faqs/585.html 


It is recommended that you make printed copies of your PDF certificate upon completion of the course and keep the master safe. Santosha Yoga Institute does not replace lost certificates. Should you lose your certificate and need a replacement, please contact [email protected] and we will email you a print ready PDF.

Other Terms & Conditions

  • Santosha reserves the right to cancel any event (yoga retreats/yoga teacher trainings) if necessary. In the unlikely event that this occurs, a full refund of all monies will be returned to the client.
  • In the unlikely extreme circumstance that Santosha had to cancel any YTT, Santosha will refund the full amount of the YTT only, not costs associated flights, transfer or transfer flights or any other cost incurred to you (it is highly suggested that students acquire travel insurance to cover any situation that may arise, such as change of ticket dates, sickness, family, etc.)
  • Refund Policy:
  • In Person Courses: Level 1 and 2 YTT – Students have until midday on their second day of of training to withdraw and receive a refund of all monies minus the non-refundable $350 AUD  Deposit. Withdrawals after this time will not be entitled to reimbursement of any kind.
  • Refund Policy: YTT 200hr Online Courses – Once log-ins have been created for the learning platform to access the course matetrials, all course fees are non refundable.
  • Short Courses Online: Once log-ins have been created for the Kajabi or Podia platform to access the course, all course fees are non refundable.
  • Certificates (PDF) for all courses will not be provided to students until they have satisfied all criteria for the course, completed their assessments and paid all course fees in full.
  • Please read and sign the indemnity forms and ethical guidelines (‘Student Agreement’) prior to attendance. In order for you to participate in the Yoga Teacher Training, these forms must be signed via DocuSign.
  • A medical certificate will be required for participation in the course in the case of pregnancy – in-person or online – If currently pregnant or pregnant by the course commencement date, please contact Santosha prior to beginning training.
  • Santosha believes in quality over quantity. Please email Santosha for current numbers in your course.
  • 100% attendance is required at each YTT. In the event of sickness or other circumstances Santosha will work closely with the student to ensure she/he can attain their certificate and transfer the money paid for the YTT to another YTT if necessary.
  • Accommodations: If you have any concerns about the accommodations please talk to the accommodation vendor so the situation can be rectified as soon as possible. It is the student’s responsibility to be aware of all choices regarding accommodation, meals, and transport. Santosha can not be held responsible for any situation that arises which is out of Santosha’s control with accommodation sites as Santosha does not own these sites. So please be aware of the accommodation chosen, look at the websites and make a clear decision regarding staying onsite. Read the terms and conditions regarding accommodations so you are fully aware of all situations. Accommodation choices are the students responsibility, and decision.
  • At any time in any location we could experience noise disruption from any outside source. Santosha can not give partial refunds or full refunds for this. Naturally, Santosha will do all in our power to ensure such noise is limited and restricted so as to ensure students can learn the teachings.
  • Santosha Yoga Institute Pty Ltd will not be held responsible for any issues relating to the above


Express assumption of risk:

I am aware that there are significant risks involved in physical training, including but not limited to, the physical training inherent to all yoga exercise activities, and that my participation in any such physical training program carries with it the potential for death, injury, and/or property damage. The risks include, but are not limited to, falls, trips or slips which can result in serious injury or death; injury or death due to negligence on the part of myself, my training partner, or other people around me; injury or death due to improper use or failure of equipment; strains and sprains; those risks caused by terrain, facilities, temperature, weather, condition of athletes, equipment, vehicular traffic, actions of other people including, but not limited to, participants, volunteers, spectators, coaches, and trainers and lack of hydration. These risks are not only inherent to physical training and athletics, but are also present for volunteers and spectators. I am aware that any of these above mentioned risks may result in serious injury or death to myself and or my partner(s). I willingly assume full responsibility for the risks that I am exposing myself to and accept full responsibility for any injury or death that may result from participating, volunteering or watching in any physical training, including this yoga training program. I realise that liability may arise from negligence, incompetencies or carelessness by the persons or entities being released, from dangerous or defective equipment or property owned, maintained or controlled by them or because of their possible liability with or without fault. I acknowledge that I have no physical impairments, injuries, or illnesses that will endanger me or others.


I acknowledge that I am willingly participating in these activities and that I have fully assumed all risks as described above. In consideration for my being allowed to participate in the Yoga training activities offered, I hereby release Santosha Yoga Institute Pty Ltd, their Officers, Directors, principals, agents, employees, contractors and volunteers from any and all liability, claims, demands, actions or rights of action, which are related to, arise out of, or are in any way connected with my participation in this activity, including those allegedly attributed to the negligent acts or omissions of the above mentioned parties. This agreement shall be binding upon me, my successors, representatives, heirs, executors, assigns, or transferees. If any portion of this agreement is held invalid, I agree that the remainder of the agreement shall remain in full legal force and effect. If I am signing on behalf of a minor child, I also give full permission for any person connected with the hosting organisation to administer first aid deemed necessary, and in case of serious illness or injury, I give permission to call for medical and or surgical care for the child and to transport the child to a medical facility deemed necessary for the well being of the child.


The participant recognises that there is risk involved in the types of activities offered. Therefore the participant accepts financial responsibility for any injury that the participant may cause either to him/herself or to any other participant or contractor or employee or volunteer of The Principal due to his/her negligence. Should the fore mentioned parties, or anyone acting on their behalf, be required to incur attorney’s fees and costs to enforce this agreement, I agree to reimburse them for such fees and costs. I further agree to indemnify and hold harmless Santosha Yoga Institute Pty Ltd, their Officers, Directors, principals, agents, employees, and volunteers from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while participating in activities offered. This includes but is not limited to parks, recreational areas, playgrounds, areas adjacent to main building, and/or any area selected for training.

Force Majeure:

Santosha Yoga Institute Pty Ltd is not liable under these Terms for non-performance caused by events or conditions beyond its control. This provision does not relieve Customer of its obligation to fulfil payment obligations.

I have read and understood the foregoing assumption of risk, and release of liability and I understand that by agreeing to the Terms and Conditions I am obligated to indemnify the parties named for any any liability for injury or death of any person and damage to property caused by my negligent or intentional act or omission.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australia and other copyright laws, and is the property of Santosha Yoga Institute Pty Ltd. The collective work includes works that are licensed to Santosha Yoga Institute Pty Ltd. Copyright 2009, Santosha Yoga Institute Pty Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Santosha Yoga Institute Pty Ltd or purchasing Santosha Yoga Institute Pty Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Santosha Yoga Institute Pty Ltd or to purchase Santosha Yoga Institute Pty Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Santosha Yoga Institute Pty Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of Santosha Yoga Institute Pty Ltd used in the site are trademarks or registered trademarks of Santosha Yoga Institute Pty Ltd

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Santosha Yoga Institute Pty Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Santosha Yoga Institute Pty Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Santosha Yoga Institute Pty Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Santosha Yoga Institute Pty Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Santosha Yoga Institute Pty Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Santosha Yoga Institute Pty Ltd product is mistakenly listed at an incorrect price, Santosha Yoga Institute Pty Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Santosha Yoga Institute Pty Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Santosha Yoga Institute Pty Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Santosha Yoga Institute Pty Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Santosha Yoga Institute Pty Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Santosha Yoga Institute Pty Ltd.


Your use of this site shall be governed in all respects by the laws of the Australia. without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Santosha Yoga Institute Pty Ltd products) shall be in the state or federal courts located in Queensland, Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Santosha Yoga Institute Pty Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Santosha Yoga Institute Pty Ltd’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Santosha Yoga Institute Pty Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Santosha Yoga Institute Pty Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Santosha Yoga Institute Pty Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Santosha Yoga Institute Pty Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Santosha Yoga Institute Pty Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Santosha Yoga Institute Pty Ltd in its sole discretion.


You agree to indemnify, defend, and hold harmless Santosha Yoga Institute  Pty Ltd, its officers, directors, employees, agents, licensors, suppliers, and teachers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Santosha Yoga Institute Pty Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Santosha Yoga Institute Pty Ltd, Santosha Yoga Institute Pty Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Santosha Yoga Institute Pty Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Santosha Yoga Institute Pty Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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